Meet Ava, your first AI employee!
AI employees, workflows, automation and private AI, built and run by us. Ava, your first AI employee, is where most clients start. Ava takes calls, books appointments and qualifies leads. We build your AI employees, put them live, and continue to manage the team for you.
Ask us how you can save between $30,000 and $60,000* a year with an AI employee.
*Savings may vary.
Local businesses that lose the job when the phone rings out
The caller who cannot reach you calls the next name on the list. The build is the same in every one of these trades. What changes is the questions it asks and what counts as a job worth booking.
Intake qualified and the consultation booked before the caller tries the next firm.
See how it works
Every estimate call answered while your techs are under a hood, not by voicemail.
See how it works
Bookings taken and rescheduled without anyone stopping mid groom to reach the phone.
See how it works
The emergency call goes to whoever picks up first. It should be you.
See how it works
Chair time booked while your stylists keep their hands where they are.
See how it works
Maintenance calls, showings and tenant questions handled at midnight.
See how it works
Buyer and seller calls answered, and the showing booked, while you are with a client.
See how it works
Quote requests and claims calls answered after hours, and the time booked with an agent.
See how it works
Every call answered during the rush and after close. Reservations, waitlist, takeout and catering orders, hours and menu questions.
See how it worksNot on the list? The system does not care what the business is, only whether the work repeats.
Ask about yoursFive ways we put AI to work, and we run all five
Every engagement is done for you. We scope it, build it, put it live, and stay on it. You approve what it says and what it is allowed to do before it touches a single customer. The scope conversation is AI consulting. Keeping it running is Managed AI.
AI Receptionist Employees
Your phone answered at 2am, on a Sunday, and on the fourth simultaneous call. It asks your questions, books on your calendar, and sends you the transcript.
- After hours and overflow, or every call, your choice
- Qualifies with your criteria, books and confirms on the call
- Warm transfer to your staff, spam and solicitors screened
- Full transcript and a daily digest in your inbox
New or existing
New customer, first callWhat they need
Quote for work at their addressTiming
Wants someone out this weekHow they found you
Search, not a referralOutside your rules
Asked about payment plansAI Employees
Software that does the task, not just the chat. An AI employee picks up a repetitive job somebody on your team is doing by hand today, and does it inside the systems you already use.
- Works in your CRM, calendar, inbox, documents and phone system
- Follow up, scheduling, quoting, chasing paperwork, triaging email
- You define what it may do alone and what needs a person
- Every action logged, escalation the moment it should
Called the web form lead back
0:58Created the customer record in the CRM
1:12Sent the quote for signature
1:14Booked the visit and confirmed by text
1:15Discount request outside policy, handed to a person
EscalatedAI Workflows
A whole process drawn out on one canvas, then wired up and left running. The trigger, every branch, the systems it touches, and the model that makes the judgment call in the middle.
- You see the map, not a black box. Every node is a step you can name
- A model sits inside the run, so branches are more than if this then that
- Approvals, retries and a person in the loop wherever you want one
- Change one step later without rebuilding the whole thing
AI Automation
The handoffs between your systems, done without a person in the middle. If somebody on your team is copying a field from one screen into another, that is the work.
- Connects the software you already run, no rip and replace
- Runs on a schedule, or the moment something happens
- Intake forms, invoices, reports, reminders, document handoffs
- We monitor it and fix it when a vendor changes something
Your own model, on your own documents, in your own building
Private question answering across everything your business has written. Ask in plain English, get an answer with a citation back to the file it read. On premise, where nothing leaves the building, or a private hosted instance. Nothing in your library is used to train anyone's model.
- Answers across every document at once, not only inside one file
- Reads scans with no text layer, and 20 other file formats
- Loads from a network folder, or syncs from the systems you use
- Access granted per person, separate collections stay separate
- Sits alongside the systems you already run, which do not have to change
If your industry will not let data leave the building, this is the line that answers it. The documents, the index and the model all run on hardware we install in your office, and it keeps working with the internet unplugged. The two ways to run it are on self-hosted and on-premise AI.
Which service agreements come up for renewal before June, and what did we quote last time?
The first one we built runs inside law firms, answering questions across a whole case library. The build underneath is the same for any business sitting on documents nobody can search: contracts, policies, service histories, engineering records. See that deployment. The set for firms is AI for law firms.
Scoped, built, and then actually maintained
Flat setup fee plus flat monthly management. No per minute billing, no per seat surprises, and no support queue between you and the person who built it. That monthly work is Managed AI.
A scope call
Thirty minutes on your phones and your back office. We find the work worth handing over first and quote it flat. If there is nothing worth doing yet, we say so.
We build it
Trained on your business, your criteria, your calendar and your systems. You approve every word and every permission before it goes live. Receptionists go live in 72 hours.
We run it
Monitoring, changes, and the fixes for when a vendor moves something. You get the founder's cell number, not a ticket queue.
I build and personally manage every deployment. You get my cell number, not a support queue.Chris Joyce, Founder
The questions that come up first
If yours is not here, ask it on the walkthrough. You will get a straight answer, including when the answer is that we are not the right fit.
Do you only work with law firms?
No. Law firms are where we do the most work and where the intake detail is deepest, but our AI solutions (the receptionist, the other AI employees, the workflows and the automations) are the same build for a clinic, a contractor or a property manager. The questions it asks change. The system does not.
What does it cost?
Flat setup fee plus flat monthly management. No per minute billing. Quoted after a scope call, once we know what we are connecting to.
How long does it take?
A receptionist can be live 72 hours from kickoff. AI employees, automations and private deployments get a real date at the scope call, once we know which systems are involved.
Where does our data go?
For the phones, calls run on managed voice infrastructure and you get every transcript. For deployments, you choose: hardware in your own office where nothing leaves the building, or your own private hosted instance. Nothing in your library is used to train anyone's model.
Can it hand off to a person?
Yes. Warm transfer to your staff during office hours, detailed messages after hours, and urgent flags for existing clients.
Who actually does the work?
Chris does. One person builds it, puts it live, and stays on it. That is why you get a cell number instead of a queue, and why we take on the work we can do properly rather than all of it.
What is Wide Awake AI?
Wide Awake AI is based in San Diego and builds AI solutions for small businesses and law firms, then runs them for a flat monthly fee. Services: AI receptionist employees, AI employees, AI workflows, AI automation, private and self-hosted AI, and AI consulting.
Fifteen minutes, straight with the founder
Bring the thing that annoys you most. The calls nobody picks up, the form that gets retyped into three systems, the folder nobody can search.
If it is worth automating you will get a flat number on the call. If it is not, you will hear that too.
- [email protected]
- Based in
- San Diego, CA